PRIVACY POLICY

Last Updated: June 2026

We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, maintain, and safeguard your information when you visit our reference portal, utilize our digital inquiry forms, or communicate with our logistical routing team.

1. Information We Collect

Because our portal operates via private routing rather than an automated retail system, we only collect information that you explicitly and voluntarily provide to us.

• Inquiry Data: When you utilize the "Initiate Inquiry" dashboard, we collect your Full Name, Email Address, Phone Number, and the specific list of Requested Compounds/Batch Records you selected.

• Technical Log Data: Like most standard web platforms, our hosting servers automatically log basic, non-identifying technical data when you visit, such as your anonymized IP address, browser type, and time stamps. We do not use this data to track your personal identity.

2. How We Use Your Information

We process your information strictly to facilitate secure communication and execute laboratory logistics. Your data is used exclusively to:

• Review your batch request configurations and confirm alignment with research-only handling thresholds.

• Route secure, peer-to-peer communication details directly to your provided email or phone number.

• Maintain internal reference records to verify qualified researcher inquiries.

• Prevent fraudulent activity, unauthorized automated spam, or misuse of our communication portal.

3. Sharing and Disclosing Your Data

We do not sell, rent, trade, or lease your personal information to third-party marketing companies, retail merchants, or public data brokers. Your information is only shared under the following limited operational conditions:

• Logistical Partners: Information may be passed securely to our private peer-to-peer routing and communication handlers solely to execute your requested inquiry response.

• Third-Party Infrastructure: Your form inputs safely pass through our designated encrypted form processing channel (Web3Forms) to land directly in our secure communication queue.

• Legal Compliance: We may disclose your information if strictly required to do so by applicable law, subpoena, or to protect the safety, rights, and legal indemnity of our portal and its operators.

4. Data Security and Encryption

We implement industry-standard administrative, physical, and digital security protocols to shield your personal data from unauthorized access, alteration, exposure, or destruction.

• All form data transmitted from your browser is fully encrypted in transit.

• Access to inquiry logs is restricted exclusively to authorized routing coordinators who have verified credentials.

• Please note that while we use maximum commercial efforts to lock down communication channels, no method of digital transmission over the internet is 100% impenetrable.

5. Cookies and Tracking Technologies

Our hosting platform utilizes essential cookies to ensure basic website functionality, stabilize page loading speeds, and securely maintain your selected batch items while you navigate the form.

• These cookies do not extract deep personal profiling data or monitor your browsing activity outside of this specific portal.

• You can choose to disable cookies through your individual browser settings; however, doing so may impact the live dynamic totaling behavior of the inquiry dashboard.

6. Age Restrictions and Minor Privacy

Our portal is designed exclusively for adult laboratory professionals and qualified scientific researchers.

• We do not knowingly collect, solicit, or maintain personal information from individuals under the age of 18 (or the age of majority in your jurisdiction).

• If we discover that an inquiry has been submitted by a minor, we will purge that data from our communication queues and transmission history immediately.

7. Your Rights and Data Control

You retain full control over your submitted communication profile. You may contact our routing team at any time to request:

• A complete read-out of any active personal data we hold associated with your email or phone number.

• The immediate, permanent deletion and purging of your inquiry history and contact details from our systems.

8. Changes to This Privacy Policy

We reserve the right to modify or adjust this Privacy Policy at any time to ensure ongoing legal compliance and to reflect updates in our private routing protocols. Any modifications will become effective immediately upon posting the updated text to this page. Your continued use of the portal constitutes explicit acknowledgment of the terms current at the time of your visit.

Privacy Policy